Everything You Need to Know About Walmart’s Plant Return Policy

Are you in search of affordable greenery, flowers, and foliage for your outdoor spaces? Look no further than Walmart. With their wide selection and budget-friendly options, Walmart is the go-to destination for all your plant needs. But what happens if the plant you purchased doesn’t meet your expectations? Don’t worry, we’ve got you covered. In this article, we’ll provide you with all the essential details about returning plants to Walmart, ensuring that you have a hassle-free experience.

The Walmart Plant Return Policy

Plants that are sold and shipped by Walmart can be returned within 365 days from the date of purchase or delivery. Whether your plant is alive and thriving or sadly deceased, you can bring it back to Walmart for a full refund, provided you have your receipt. In case you don’t have a receipt, don’t fret. Walmart offers store credit as an alternative option.

Can You Return Dead Plants to Walmart?

Absolutely! Walmart’s return policy covers dead plants as well. So, if your shrubs, bulbs, annuals, perennials, succulents, foliage, flowers, or trees didn’t survive, you can still return them to Walmart within one year. However, remember to dig up the deceased plant and bring any accompanying pots or containers when returning it to the store.

Returning Plants to Walmart Without a Receipt

Don’t panic if you can’t find your receipt. If you made the plant purchase online using your Walmart.com account, you won’t need a physical receipt. Your purchase information is stored online, making it easily accessible. But to be on the safe side, it’s recommended to keep proof of purchase handy. In case you don’t have a receipt, Walmart can usually process your return without it; however, you will need to provide a government-issued photo ID. Additionally, if the plant still has its barcode attached to the pot or plant type, the cashier might need to scan it. For plants valued under $35, you’ll receive a cash refund. For plants worth $35 or more, you’ll receive store credit in the form of a Walmart gift card.

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When Can You Return Plants to Walmart?

The return period for plants sold and shipped by Walmart or Walmart.com is an entire year, which equates to 365-366 days from the date of purchase or delivery. However, if you bought plants online from Marketplace merchants, the return window may differ. Generally, the minimum return period for third-party sellers aligns with Walmart’s 30-day policy. To find out the exact return timeframe for a specific plant, refer to the “return policy” section within the product’s description. Remember, any attempts to return plants outside of the designated time frame will be rejected.

Returning Plants to Walmart Marketplace

Have you purchased plants from Walmart Marketplace? No worries, you can still return them. Just check the seller’s information under the “Sold and Shipped” title. However, keep in mind that plants sold by third-party merchants, like the String of Pearls succulent plant, cannot be returned at Walmart stores. In such cases, you’ll need to contact the seller and follow their instructions on initiating a special handling delivery.

The Easiest Way to Return Plants to Walmart

For a convenient and swift return process, register your return at your local Walmart store. Make sure to have your receipt, dated within the appropriate time frame, and any payment methods used during the purchase. In-store returns are generally the quickest way to receive your refund. If you have plants bought from the Marketplace, check if they are returnable in-store.

If you purchased plants from Walmart online or with a Walmart Card, you can utilize Mobile Express Returns. Simply download the Walmart + app on your Apple or Android smartphone. From the app, review your purchase history and select the plant you want to return. Choose Mobile Express Return as your preferred method and indicate whether you’d like a refund or replacement, if applicable. For store-bought plants purchased with a Walmart Card, head to the Customer Service desk and scan the QR code to complete the return process.

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To learn more about buying plants from Walmart, whether Walmart sells flowers, or Walmart’s lawn mower return policy, check out our related articles.


Now you’re equipped with all the important details about returning plants to Walmart. Remember, you have 365 days from the purchase or delivery date to return plants sold and shipped by Walmart, while plants purchased from Walmart Marketplace usually have a 30-day return window. Ensure you dig up any bedded plants, even if they have met an unfortunate fate, and don’t forget to bring your receipt for a smooth refund process. Whether you choose to return plants to Walmart stores or opt for special handling delivery, Walmart prioritizes customer satisfaction and strives to make the return experience as effortless as possible.

When Can You Return Plants To Walmart?

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